We will NOT deal or provide any services or products to any of OFAC sanctions countries and in accordance with the law of Saudi Arabia.

A Single order maybe split into multiple shipments, depending on the availability of the item and / or weight limits for parcels by the courier/postal company. The cardholder should be aware of the possibility that multiple shipments may result in multiple postings to the cardholder’s monthly statement.

Shipping & delivery of orders within Saudi Arabia will be done within 1 to 3 business days (excluding public holidays) from the date of placing the order on our website. An order confirmation email will also be sent to all such customers.

Shipping & delivery of orders outside Saudi Arabia will be done within 5 to 7 business days (excluding public holidays) from the date of placing the order on our website. An order confirmation email will also be sent to all such customers.  

Questions about the Shipping Policy should be sent to us at:
City Moments Store, Shop No. 258, Lulu Hypermarket, Avenue Mall, Prince Faisal Bin Turki Bin Abdul Aziz Road, Muraba, Riyadh, Saudi Arabia. Tel: +966 11 217 4077. Email: hello@citymoments.store